Every caller walks in. Get an AI Medical Secretary.
Wait times, hours, insurance and directions answered instantly, and the spot reserved before the patient drives somewhere else.
Incoming call handled
5:48 PM · 0m 52s
How long is the wait right now? My son needs stitches.
About 25 minutes. I can hold a spot for you now — we're at 1400 Rowan, open until 8. Do you have his insurance card handy?
Yes, we're leaving now.
Spot reserved · 6:15 PM
Intake started · front desk notified
Trusted by doctors, clinics & business owners
Built for how you work
YouSquared picks up the moment the call comes in, tells patients what to expect, reserves their visit, and holds up when volume spikes, so a busy afternoon doesn't cost you the patient.
- Of Americans used urgent care last year
- 27.6%
- ED cost vs urgent care
- 10x
- Patient access
- 24/7
Of Americans used urgent care last year
ED cost vs urgent care
Patient access
Answer the surge
Volume swings about 17% between seasons. Your AI answers every call at the December peak and in March.
Capture the walk-in
Wait time, hours, insurance, and directions answered on the spot, with the visit reserved before they hang up.
Catch the overflow
Patients whose own doctor couldn't fit them in reach a human first time and get booked the same day.
HIPAA-ready by design
PHI handled under a signed BAA. PII auto-redacted, and no PHI in patient texts.
Every patient touchpoint, covered
Real calls your AI handles end to end.
Wait times & hours
Patients call to ask how long the wait is and whether you take their insurance; your AI answers instantly and holds their spot.
Why it matters
71% of medical groups say fewer than 1 in 4 of their patients use digital self-scheduling. The phone is still the front door.
Overflow from primary care
Their own doctor couldn't fit them in, so they call you; your AI books them the same day and takes the intake up front.
Why it matters
1 in 5 adults couldn't see their regular doctor when they needed care, most often because no appointment was available or the office was closed.
Seasonal surges
Flu season multiplies the call volume overnight; your AI answers every one of them without a temporary hire.
Why it matters
Urgent care volume swings about 17% between seasons: 35.2 visits per clinic per day in December against 30.2 in March (Experity EMR data).
Keeping patients out of the ED
A caller isn't sure whether this needs an emergency room; your AI explains what you treat and books them when it's in scope.
Why it matters
16.8% of emergency department visits could be handled at an urgent care center during the hours those clinics are open (Health Affairs).
Patient intake
Insurance, reason for visit, and demographics captured on the call, so registration is half done before they arrive.
Why it matters
Eligibility and prior authorization take 45% of practice phone time, and scheduling takes another 31%.
Multilingual
A patient calls in Spanish, Mandarin, or Creole; your AI switches language instantly and handles the full interaction.
Why it matters
43% of limited-English-proficiency adults lack a usual source of care.
Live today
Forward your line and configure your AI in minutes, then plug into your systems as deeply as you need.
- 1
Forward your center line
Set call forwarding from your phone system (Verizon One Talk, Webex, Teams, RingCentral, Avaya). Five minutes.
- 2
Configure your AI
We train on your locations, hours, services, accepted insurance, and greeting. Live today.
- 3
Secure patient import
Export from your EHR for follow-up and recall campaigns.
- 4
EHR integration
Direct connection to your EHR for real-time scheduling and patient lookup.
Works with the EHR you already use
YouSquared connects directly to your EHR, so appointments book straight into the real schedule and callers are matched to their patient records.
Using another EHR? We can integrate it on demand.
What healthcare teams say
“I miss calls when I'm in back-to-back procedures. YouSquared tells me which ones are urgent so I know who to call back first.”
Dr. Talat Bessisow
Associate Professor of Medicine, McGill University Health Centre
“I run my clinic solo. Amanda fills the front-desk gap, handling inquiries intelligently while I'm in 75-minute sessions. I never miss a patient who needs care.”
Samuel Lo
Owner, Toronto Acupuncture Clinic