YouSquared
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Every patient heard. Get an AI Pharmacy Secretary.

Turn texts & calls into filled scriptsTurn texts & calls into filled scripts

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CallerAI

I'd like to renew my prescription.

Sure, I can help with that. What medication do you need refilled?

I have the Rx number. [number]

Would you like delivery or pickup?

Refill taken in 30s

Delivery · Sunday or Monday

Trusted by pharmacists, pharmacies & teams

Senemar & AssociatesTaylor Insurance GroupMcKinney VIP TransportationCompassHarris St. Laurent & WechslerThe Fixed Fee Law FirmMarietta Smile GalleryVerizon BusinessMcGill University Health CentreToronto Acupuncture ClinicLakeshore General Hospital FoundationAlignment PsychiatryHope & HealingIMALeeHusney MedicalTonedMD1st Family CareM.D.G. RPN Podiatry
YouSquared platform tour

What healthcare teams say

“Across 400+ locations, nothing is missed” Across 400+ clinic locations, things move fast. When there was an emergency at one of our clinics, Sarah made sure we knew right away it was urgent.

Kye Williams

Clinical Director, 400+ clinic locations

“YouSquared tells us which calls are urgent” We miss calls when we're in back-to-back procedures. YouSquared tells us which ones are urgent so we know who to call back first.
Dr. Talat Bessisow

Dr. Talat Bessisow

Associate Professor of Medicine, McGill University Health Centre

Built for how you work

YouSquared gives pharmacy patients instant access over the phone and frees your team from the queue, while every interaction stays logged and exportable. Think of it as a pharmacy answering service that resolves the call instead of taking a message.

Patient access
24/7

Patient access

Hold time
0

Hold time

Languages handled
6+

Languages handled

Refills & adherence

Patients request refills and get adherence nudges without waiting on hold.

Orders & referrals

Your AI takes orders and routes referrals, then confirms by text.

Multilingual

Meet patients in the language they're most comfortable in.

Secure export

Every call is logged and available as a secure CSV export for your records.

Every kind of patient call, answered

Orders

Your AI answers instantly, captures new Rx requests, and confirms by text.

Why it matters

30% of peak-hour new-Rx calls go unanswered or to voicemail.

Refills

Patients renew a prescription by phone; your AI collects the Rx number, DOB, and delivery preference.

Why it matters

18% of patients consider switching pharmacies. Phone wait is a top reason.

Status updates

Patients check pickup status; your AI verifies identity, takes the details, and checks with your team.

Why it matters

Rx status calls are the single largest driver of inbound phone volume.

Adherence

A patient reports side effects; your AI documents the symptoms and forwards them urgently to the pharmacist.

Why it matters

50% of patients are non-adherent within 6 months of starting a chronic medication.

Referrals

Your AI follows up with outreach leads, qualifies them, and books consults.

Why it matters

68% of eligible patients never start treatment when a new therapy becomes available.

Multilingual

A Spanish-speaking patient calls; your AI switches to Spanish instantly and handles the full interaction.

Why it matters

25% of LEP patients report medication errors linked to language gaps.

Live today

  1. 1

    Forward your pharmacy line

    Set call forwarding from your PBX or carrier admin. Five minutes, no IT ticket.

  2. 2

    Configure your AI

    We train on your hours, formulary basics, and greeting. Live today.

  3. 3

    Secure CSV export

    Export patient reports from your EHR/PMS and import them securely into YouSquared.

  4. 4

    Enable outbound

    Your AI proactively reaches physicians for specialty consultations.

  5. 5

    Real-time webhooks

    Rx status, delivery, and appointment events push to your systems in real time.

Which plan do I need?

Team plans come with a 14-day trial, teammates and transfer rules, business hours and a signed BAA.

Compare business plans
Get started on webBook a demo

Common questions

Team. Team plans come with a 14-day trial, teammates and transfer rules, business hours, integrations and a signed BAA. Personal plans transfer calls to you only. Compare them on the pricing page.

No. Keep your existing number and forward your calls to your AI Receptionist, from your carrier, PBX, or in a couple of taps in the app. Callers never see a change. Google Voice lines are the exception.

Most people are live the same day. You forward your line, tell your AI your hours and how you'd like calls handled, and it starts answering. No new hardware, no IT project.

It takes a message, books a callback, or transfers the call to you, based on rules you set. On a business plan it can put callers through to a teammate, a contact, or any number you add. Urgent calls are flagged so you know who to call back first.

Yes. Your AI books appointments while the caller is on the line, confirms by text, and adds them to your calendar. It can also follow up by text after the call.

Yes. Data is encrypted in transit and at rest, and we operate under a signed BAA for healthcare customers. We're SOC 2 compliant and aligned with PIPEDA. See our Security page for details.

Where to go next

The answering-service page for nights and overflow, every feature on one page, and what it costs.

AI answering service for small business

Nights, peaks and staff-out days: the same AI answers the calls you would otherwise miss, and books the job instead of taking a message.

Explore

All features

Screening, transfer, scheduling, texting and everything else your AI receptionist does, each on its own page.

Explore

What it costs

Team plans from $199 a month, priced per call, with a 14-day trial; solo plans from free.

Explore

Enterprise-grade security and a signed BAA for healthcare. See our security · Read the BAA

HIPAA compliantAICPA SOC 2PIPEDA