Primary Care

Every patient heard. Get an AI Care Coordinator.

Patient calls, reminders, referrals, and post-visit follow-up — handled 24/7, so patients get continuous care between visits.

Built for how you work

YouSquared handles patient calls, coordinates care, sends reminders, and unlocks CCM revenue — so your team can focus on care.

Cost of a care coordinator

Cost of a care coordinator

Monthly CCM left on table
$13K+

Monthly CCM left on table

Patient support
24/7

Patient support

Continuous care between visits

Post-visit check-ins and chronic-care management, handled by phone so patients don't fall through the cracks.

Close referral loops

Specialist referrals followed up, confirmed, and documented back to the PCP.

Unlock CCM revenue

Monthly CCM check-ins documented for 99490/99491 billing — most chronic patients qualify.

HIPAA-ready by design

PHI handled under a signed BAA. PII auto-redacted, and no PHI in patient texts.

In practice

Every patient touchpoint, covered

Real calls your AI handles end to end — listen to a few.

Chronic care

Your AI conducts monthly CCM check-ins, documents symptoms and adherence, enabling 99490 billing.

Why it matters

3.4% of eligible patients get CCM — clinics leave $13K+/mo on the table.

Reminders

Your AI calls and texts patients about upcoming appointments and handles rescheduling in real time.

Why it matters

An 18% no-show rate costs clinics $150K+ per year in lost revenue.

Referrals

Your AI follows up on specialist referrals, confirms appointments booked, and closes the loop with the PCP.

Why it matters

65% of specialist referrals lack documented follow-through.

Post-visit follow-up

Your AI calls patients 24–48h after visits, checks symptoms, and flags concerns to the care team.

Why it matters

50% of chronic-disease patients don't adhere to recommended care plans.

Patient intake

Your AI answers new-patient calls instantly, collects insurance and history, and schedules the first visit.

Why it matters

30% of new-patient calls go to voicemail — and never call back.

Multilingual

A patient calls in Spanish, Mandarin, or Creole; your AI switches language instantly and handles the full interaction.

Why it matters

25% of non-English-speaking patients report difficulty communicating with providers.

Operational control

Get live this week

Forward your line and configure your AI in minutes — then plug into your systems as deeply as you need.

  1. 1

    Forward your clinic line

    Set call forwarding from your phone system — Verizon One Talk, Webex, Teams, RingCentral, Avaya. Five minutes.

  2. 2

    Configure your AI

    We train on your hours, providers, services, and greeting. Live the same week.

  3. 3

    Secure patient import

    Export from your EHR for outbound reminder and follow-up campaigns.

  4. 4

    FHIR R4 EHR integration

    Connect directly to your EHR for real-time patient data.

What primary care teams say

I miss calls when I'm in back-to-back procedures. YouSquared tells me which ones are urgent so I know who to call back first.
Dr. Talat Bessisow

Dr. Talat Bessisow

Associate Professor of Medicine, McGill University Health Centre

I run my clinic solo. Amanda fills the front-desk gap — handling inquiries intelligently while I'm in 75-minute sessions. I never miss a patient who needs care.

Samuel Lo

Owner, Toronto Acupuncture Clinic