An AI medical answering service that also books care.
Nights, peaks, and front-desk gaps.It answers nights, peaks, and front-desk gaps.
HIPAA compliant. No hold times.HIPAA compliant, multilingual, with no hold times.
I was in a car accident so I need an appointment.
I'm sorry that happened. I have openings tomorrow at 11:00, 11:15, or 12:30. Which would you like?
12:30.
You're all set for tomorrow with Dr. Fatiha.
Hello Janet, this is Joe AI at First Family Care Medical and Dental. How can I help?
Oh, I… I didn't know it was you. I was waiting on the lady. Anyway, I was in a car accident, so I had missed the appointment, so I was wanting to make another appointment.
I'm sorry that happened. I can help with a new medical appointment. What day works best for you?
Um, any day, cuz I'll be out for a few days.
One moment, I'm checking the available slots.
All right, thank you.
I have openings tomorrow at 11:00, 11:15, or 12:30. Which one would you like?
12:30. 12:30.
I'm booking that for you. One moment, please.
All right, thank you.
You're all set for tomorrow at 12:30 with Dr. Fatiha. Anything else I can help with?
I want to see you!
Appointment booked in 53s
Dr. Fatiha · 12:30pm
Trusted by doctors, clinics & business owners
What clinics say
“Now we offer 24/7 without more work” We're only open weekdays, 8:30 to 4. We kept missing calls outside those hours. Now we offer 24/7 phone support without adding work for our team.
Dr. Michael Thomas, DMD
Owner, Marietta Smile Gallery
“It fills the front-desk gap” I run my clinic solo. Amanda fills the front-desk gap, handling inquiries intelligently while I'm in 75-minute sessions. I never miss a patient who needs care.
Samuel Lo
Owner, Toronto Acupuncture Clinic
“YouSquared tells me which calls are urgent” I miss calls when I'm in back-to-back procedures. YouSquared tells me which ones are urgent so I know who to call back first.
Dr. Talat Bessisow
Associate Professor of Medicine, McGill University Health Centre
“I knew right away it was urgent” Across 400+ clinic locations, things move fast. When there was an emergency at one of our clinics, Sarah made sure I knew right away it was urgent.
Kye Williams
Travel Clinical Director
Built for how you work
A message left on an answering service is a callback your front desk has to chase tomorrow. Yours books the appointment while the patient is still on the phone, and escalates the calls that cannot wait until morning.
- Patient access
- 24/7
- Hold time
- 0
- App Store rating
- 4.6★
Patient access
Hold time
App Store rating
Appointments booked on the call
Patients who ring to be seen get a slot, confirmed by text and synced to your calendar, instead of a message in a queue.
Urgent calls reach you, the rest don't
Worsening symptoms are recognised and escalated immediately. Routine questions are handled, so being on call stops meaning being woken for everything.
HIPAA compliant by design
Protected health information is handled under a signed BAA, with safeguards built in from the ground up rather than bolted on.
Multilingual, and tuned to your practice
Patients are answered in their own language, by an assistant that knows your clinicians, your hours and your protocols.
The three times it earns its keep
Real calls your AI handles end to end.
After hours
The front desk closes at four and the phone doesn't. Your AI keeps booking, answers what it can, and escalates anything clinical that cannot wait.
Why it matters
The dangerous call is the one sitting in voicemail. Urgency flags tell you who to ring back first.
When the front desk is stretched
A solo receptionist, a checkout queue, a room that needs turning over. Calls stop competing with the patients standing in front of you.
Why it matters
Around 30% of new-patient calls reach voicemail, and those patients rarely call a second time.
At peak times
Monday morning and the post-clinic rush. Your AI answers the overflow so no patient is left holding to book a routine appointment.
Why it matters
Patients who cannot get through do not wait. They call the practice down the road.
Start with answering. Grow into a receptionist.
Covering the calls your front desk cannot is where most practices begin. Once the AI has earned that, the same assistant can run reception all day.
AI Medical Receptionist
Every patient call, not just the overflow: triage, booking, recalls, reminders and post-visit follow-up.
ExploreAny business
The same answering service outside healthcare, for firms, trades, agencies and service businesses.
ExploreHow we handle PHI
The BAA, the safeguards and the audits behind taking patient calls on your behalf.
Explore