Security your patients and clients can trust.
YouSquared handles sensitive conversations every day. Protecting that data isn't a feature — it's the foundation. We're held to the independent frameworks that govern sensitive data.
HIPAA · BAA
PHI handled under a signed Business Associate Agreement.
SOC 2
Controls for security, availability, and confidentiality.
PIPEDA
Aligned with Canadian privacy law for personal data.
What happens to every call
Each conversation moves through the same protected path — from the second it connects to the day you ask us to delete it.
- 01
In transit
The moment a call connects, audio and data are encrypted with TLS end to end.
- 02
At rest
Recordings and transcripts are encrypted in storage and access-controlled.
- 03
Access
Least-privilege, fully audited access — only what's needed to run the service.
- 04
Your control
Export your call data securely, and request deletion at any time.
- We never sell your data.
- Resilient, monitored infrastructure with redundancy.
For covered entities
Healthcare BAA
Covered entities can operate under our Business Associate Agreement, which supplements our Terms and governs how Protected Health Information is handled.