Security your patients and clients can trust.
YouSquared handles sensitive conversations every day. Protecting that data isn't a feature, it's the foundation. We're held to the independent frameworks that govern sensitive data.
HIPAA · BAA
PHI handled under a signed Business Associate Agreement.
SOC 2
Independently audited controls for security, availability, and confidentiality.
PIPEDA
Aligned with Canadian privacy law for personal data.
What happens to every call
Each conversation moves through the same protected path, from the second it connects to the day you ask us to delete it.
- 01
In transit
The moment a call connects, audio and data are encrypted with TLS end to end.
- 02
At rest
Recordings and transcripts are encrypted in storage and access-controlled.
- 03
Access
Least-privilege, fully audited access: only what's needed to run the service.
- 04
Your control
Export your call data securely, and request deletion at any time.
- We never sell your data.
- Resilient, monitored infrastructure with redundancy.
For covered entities
Healthcare BAA
Covered entities can operate under our Business Associate Agreement, which supplements our Terms and governs how Protected Health Information is handled.